Last Updated: May 01, 2025
Welcome to Now Nails and Spa!
We are committed to providing exceptional nail care and beauty services in a clean, relaxing, and professional environment. To ensure the best experience for all our clients, we kindly ask you to review and follow our salon policies.
We’re Here for You
- Your satisfaction is truly important to us!
- If something doesn't feel quite right during your service, please let us know—we're happy to make adjustments to ensure you leave feeling confident and cared for.
- Before we move to the next step or cure under the lamp, take a moment to confirm you're happy with the length, shape, and color—we want it just right for you!
Please note that all services are non-refundable, so open communication during your appointment helps us give you the best experience possible.
📵 Just a Heads-Up
- To help your nails set properly (and give you time to relax!), we kindly ask that you limit phone use during your service. Let us pamper you—you deserve it!
💅 Our Little Promise
We offer a 7-day guarantee on nail enhancements and gel/shellac polish for any chipping, breakage, or other issues caused by our work.
Regular polish services include a same-day touch-up guarantee—just let us know if anything comes up!
🧡 Your Comfort & Safety Matter
Please inform us of any allergies, sensitivities, or health concerns before we begin—we want to keep you safe and cozy throughout your visit.
While we’ll do our best to help ease any discomfort, we are not able to treat ingrown toenails or provide medical care. For those concerns, we kindly recommend seeing a licensed podiatrist. Your well-being always comes first
No-shows and last-minute changes (less than 1 hour before your appointment) may result in a small fee.
🌿Cancellations & Changes
We totally understand—plans change, life happens, and sometimes you're just not feeling your best. If you need to cancel or reschedule, just give us a quick call or message to let us know. A little heads-up really helps us and allows someone else to enjoy the spot!
No-shows and last-minute changes (less than 1 hour before your appointment) may result in a small fee.
For group bookings (3 or more guests), we ask for a small deposit to secure your spot.
If you cancel at least 3 hours in advance, your deposit is fully refundable or can be applied to a future visit.
Cancellations made within 1 hour of your appointment are non-refundable—we appreciate your understanding.
Running Late?
Things come up!
If you're running behind, just give us a call. We’ll always do our best to make it work without affecting other appointments.
👜 A Few Quick Reminders
Please keep an eye on your personal belongings—we want your visit to be stress-free, but we can’t take responsibility for any lost items.
We love welcoming little ones, but parents/guardians are kindly asked to watch over children during visits to avoid any accidents or damages.
Book Your Appointment Today!